1-888-317-7920 info@2ndwatch.com

Managed Cloud Services

Day 2 IT Operations and Beyond


Business leaders are facing increased pressure to make more efficient use of technology resources to deliver new innovations, gaining a competitive advantage through business transformation. They are being asked to do more with less, without impacting current IT operations.

A shortage of skilled IT resources hinders your ability to be proactive when the majority of your team’s time is spent being reactionary and performing Day 2 operations, which are critically important to the success of your business transformation.

Day 2 operations determine whether you realize the benefits expected of the cloud, the reliability and efficiency of your environment, and the ROI you can deliver. Without effective Day 2 operations, you will face challenges scaling your cloud environments and endanger your business transformation.


Simple, Flexible Day 2 Operational Services

2nd Watch’s Managed Cloud Services provides a simplified, flexible set of Day 2 operational services that help you manage single and multi-cloud infrastructure. Our Cloud Management Platform Foundational Services provides fully-managed cloud operations that monitors and anticipates your needs 24/7/365, with the opportunity to utilize expanded services to better control resource usage, spend, and utilization.

As an audited AWS Managed Service Partner with more than 10-years of delivering Day 2 Operations, we’ve become a trusted partner to some of the world’s largest enterprises, guiding them through the challenges of a digital transformation.


Our Approach

At the core of our Managed Cloud Services is our Reliability Operation Center (ROC), available 24x7x365 and focused on performing your Day 2 operations so you can focus on your business.

Day 2 operations provided include:

  • Configuration Management
  • Continuous Environment Monitoring, Alerting, and Response
  • Zero-Day Security Patching
  • Environment Access Management
  • File, Block, Object, and Archival Storage Management
  • Back-Up and Snapshot Management
  • Network Management
  • Best Practices Recommendations
  • Cloud Cost Reporting

2nd Watch Service Offerings

Managed Cloud Foundational Services provides a flexible set of core services to perform Day 2 Operations for your cloud environments.


Our team of DBAs is available 24x7x365 and has extensive experience running and managing MySQL, Microsoft SQL, and Oracle databases.


A fully-managed service, Managed Security serves as the Security Operations your cloud needs to protect your business from malicious threats and user errors.


Consulting, implementation, tools, reporting services, and remediation to optimize cloud spend.

Ensure continuous compliance of your cloud environment against industry standard policies such as PCI, HIPAA, GDPR, CIS, NIST, and SOC 2 or corporate policies.